905.251.2561
sales@ogrix.com
sales@ogrix.com

General Questions


Hi there! Have some questions about our company? Find the answers below. 

  • What services does Ogrix offer?

    Ogrix specializes in expert web design and printing services tailored for businesses. Our suite of services includes website design, development, branding, and a comprehensive range of printing solutions.

  • How long has Ogrix been in the web design and printing business?

    Ogrix has been offering professional web design and printing services to businesses for over 10 years. 

  • Do you offer custom website design or use templates?

    At Ogrix, we believe in providing unique solutions. We offer both custom website design tailored to your business needs and pre-designed templates for those on a tighter budget.


  • What types of printing services do you provide?

    We offer a diverse range of printing services including business cards, brochures, banners, flyers, posters, and more. If you have a specific requirement, do reach out to discuss how we can assist you.

  • How do you ensure the quality of your printing?

    Quality is paramount at Ogrix. We utilize state-of-the-art printing technology and premium materials to ensure the highest quality output for our clients.

  • Are your web design services mobile-friendly?

    Absolutely! All our web designs are responsive and optimized for various devices including desktops, tablets, and smartphones.

  • What platforms do you use for web development?

    We are well-versed in a variety of platforms including WordPress, Shopify, Joomla, Drupal, and many others. Our goal is to choose the platform that aligns best with your business needs.

  • How long does it typically take to design a website or complete a printing job?

    The duration varies based on the project's complexity. Typically, a website can take anywhere from a few weeks to a few months, while printing jobs are generally completed within 5-15 buisenes days. We recommend discussing your specific needs for a more accurate timeline.

  • Do you offer revisions on your design work?

    Yes, we value customer satisfaction. We provide a set number of revisions for our design projects to ensure you're completely satisfied with the final product.

  • How can I get a quote for my project?

    Simply reach out to us via our contact form on the website, email, or phone. Provide us with details about your project, and we'll get back to you with a comprehensive quote.

  • What payment methods do you accept?

    We accept major credit cards, bank transfers, and several online payment options. Please contact us for more details.

  • Can I see samples of your past work?

    Certainly! Our portfolio showcases a variety of web design and printing projects we've undertaken. You can view it on our website or request specific samples when discussing your project.

  • Do you offer ongoing website maintenance and support?

    Yes, Ogrix provides ongoing maintenance packages to ensure your website stays updated, secure, and functional.

  • Are there any hidden fees in your pricing?

    At Ogrix, transparency is our policy. All potential costs will be outlined in our quote. If additional expenses arise during the project, we'll discuss them with you beforehand.

  • Do you provide hosting services for the websites you design?

    Yes, we offer a range of hosting packages to suit businesses of all sizes. Our hosting solutions are secure, reliable, and optimized for performance.

  • Can you redesign my existing website?

    Absolutely! Whether you're looking for a fresh look or improved functionality, we can help revamp your existing site to better align with your business goals.

  • What kind of businesses have you worked with in the past?

    We've had the pleasure of working with a diverse range of clients from various industries, including e-commerce, healthcare, hospitality, and more. Check our portfolio for examples.

  • Can you handle e-commerce website design?

    Yes, we have expertise in designing and developing e-commerce platforms with secure payment gateways, inventory management, and other essential features.

  • How do you handle website security?

    Security is a top priority for us. We implement best practices like SSL encryption, regular backups, and security plugins to ensure your website is protected.

  • How do you approach Search Engine Optimization (SEO)?

    All our websites are designed with SEO in mind. We follow best practices, from clean code to optimized content, to ensure your site ranks well on search engines.

  • What's the difference between digital printing and offset printing? Which one does Ogrix use?

    Digital printing is best for shorter runs and offers quicker turnaround, while offset is ideal for larger volumes and offers higher precision. At Ogrix, we offer both, catering to your specific needs.

  • Do you provide content creation services for the website?

    Yes, we have a team of skilled copywriters and content creators who can craft compelling content that resonates with your audience and aligns with your brand.

  • Can I update my website's content myself once it's designed?

    Certainly! We often build websites on content management systems, allowing you to easily update content as needed. We also provide training sessions for the same.

  • How does the design approval process work?

    We'll present initial design concepts based on our discussions. You provide feedback, and we iterate until you're completely satisfied.

  • Do you have any client testimonials or reviews I can see?

    Yes, we pride ourselves on our long-standing client relationships. You can find testimonials and reviews on our website, showcasing our commitment to excellence.

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